All sales, booking fees, and transactions are NON REFUNDABLE.
All orders are to be placed through our order forms found on the site. Please allow 24-48 hours for response. (sometimes weekends may take a little longer)
All orders require a 14-21 day notice. Any orders placed within 13 days of pickup are subject to a rush fee. ( your rush fee is dependent upon your request.)
There is a $150 order requirement. Any order under $200 are to be paid in full at the time of ordering. Any order over $200 requires a booking fee of 50% of total or $150 whichever is greater. Booking fee=Booked for the date requested, not any other date.
All payments are due by 11:59 p.m. No exceptions. If a invoice cancels due to non-payment, I will not resend the invoice and you are no longer able to book.
No refunds are given. Unless JassySassySweets/Couture Cakes By Jasmine Norton admit to fault. JassySassySweets/Couture Cakes By Jasmine Norton will not refund any part of an order. If you give creative control of your order, and you’re not satisfied with the end results, JassySassySweets/Couture Cakes By Jasmine Norton will NOT give a refund.
Final payments are due 14 days before the delivery/pickup date. 1 reminder will be sent the day before. If no payment is received by 11:59 your order is null and void.
No changes can be made to an order 14 days before pickup day.
Delivery fees are calculated based on distance and travel time. Delivery fees are separate from the order total.
Once your order leaves JassySassySweets/Couture Cakes By Jasmine Norton care, JassySassySweets/Couture Cakes By Jasmine Norton ISN’T RESPONSIBLE FOR AN DAMAGES, SPOILING, or any other ISSUES with your order.
JassySassySweets/Couture Cakes By Jasmine Norton will ONLY communicate with the person who is placing/paying for the order.
Your quoted price is good until 11:59 p.m. of that day.
JassySassySweets/Couture Cakes By Jasmine Norton does not negotiate prices.
Sales do not apply to any order already placed.
JassySassySweets/Couture Cakes By Jasmine Norton isn’t responsible for the misspelling or incorrect detail given by customer. JassySassySweets/Couture Cakes By Jasmine Norton cannot fix anything that has already been confirmed. Please check details before confirming.
JassySassySweets/Couture Cakes By Jasmine Norton reserves the right to use all photographs for advertising purposes.
Off days are Sundays and Mondays. If your order is for a Sunday you will need to pick up your order on Saturday. Please pick up ON TIME. JassySassySweets/Couture Cakes By Jasmine Norton isn’t responsible for any missed pick up times.
JassySassySweets/Couture Cakes By Jasmine Norton will not duplicate or copy the work of another artist. We also cannot 100% guarantee the recreation of an original piece of ours
By submitting payment you are agreeing to the terms and conditions of JassySassySweets/Couture Cakes By Jasmine Norton .